Privacy
Privacy notice
Last updated: August 12, 2026
This privacy notice explains how BALLance USA ("we," "us," and "our") handles personal information when you visit ballanceusa.shop, contact us, or use the communication features described on this site.
Information you choose to provide
If you contact us, you may choose to provide your name, email address, phone number, the topic of your inquiry, and the contents of your message. The current contact form opens your own email application; the form itself does not submit or store this information on the website.
Information collected through the site
Like most websites, the hosting environment may create technical logs that can include browser type, device information, IP address, pages requested, referring page, and approximate timing. We use this type of information to operate, secure, and improve the site.
Analytics and advertising tags for Google and Microsoft may be enabled later. When enabled, they may collect information about how visitors interact with the website in accordance with the applicable provider’s terms and settings. Any required consent choices will be presented before non-essential tracking is activated.
How we use information
- To respond to questions and requests that you send us
- To operate, protect, troubleshoot, and improve the website
- To understand whether site content and advertising are relevant and effective, when analytics tools are enabled
- To meet legal obligations and address potential misuse, fraud, or security issues
Sharing
We do not sell personal information in exchange for money. We may share information with service providers that help us host the site, communicate with you, measure website performance, process an order after checkout is enabled, or comply with law. We share only what is reasonably necessary for those purposes.
Retention and security
We retain information for as long as reasonably necessary for the purpose for which it was collected, to resolve questions, and to meet legal or operational obligations. No online system is completely secure; please avoid sending sensitive payment, identity, or other confidential information through email.
Your choices
You may ask us to update or delete personal information we hold about you, subject to applicable law and our legitimate recordkeeping needs. You can also manage browser settings and, where available, the consent controls shown on the site.
Contact
For a privacy question or request, email [email protected] and use the subject line “Privacy Request.”
Changes to this notice
We may update this notice when the site, its functionality, or applicable requirements change. The “Last updated” date above shows the date of the most recent revision.